A Person of Interest (POI) designation is the mechanism Harvard uses to grant access to physical and/or digital resources for a person who is not a Harvard employee nor a Harvard student and who does not hold an HMS academic appointment through a Harvard-affiliated hospital.  POI status is granted because Harvard has a legitimate and verified business need to support the activities of the POI. Effective July 15, 2021, all POI requests must comply with the new Harvard POI policy and all POIs must be brought on board, renewed, or terminated using the new Harvard POI portal.  

This webpage was developed to assist the HMS community in bringing POIs on board according to the University POI policy and to explain additional HMS-specific requirements. 

General information 

  • Who can be a POI: An individual with a legitimate need for access to Harvard/HMS space and/or digital resources for purposes that advance the Harvard or HMS's business mission, and who also meet the definition of one of the POI role types defined in appendices A, B, or C of the Harvard University POI policy (also found in the POI role type descriptions). 
    • Special note on academic affiliates of HMS: Individuals who hold an academic appointment through HMS (e.g., postdocs, lecturers, instructors, assistant and associate professors, and professors) should not be brought on board as a POI. People who have an HMS academic appointment already have access to Harvard/HMS space and resources. To access, affiliate appointees should claim their Harvard University ID (HUID), HarvardKey, and HMS ID. Instructions are available through the HMS-IT Getting Started webpage and via the HMS IT Service Desk at itservicedesk@hms.harvard.edu. HMS IT does not sponsor POIs. 
  • POI sponsors and approvers: Each POI must be sponsored and approved by authorized members of the HMS community. Sponsors must ensure that the POIs they sponsor comply with the Harvard University POI policy and all other applicable Harvard policies.  
    • Training: Sponsors, sponsor delegates, and local and central approvers MUST take a one-time POI training BEFORE they are able to sponsor or approve POIs in the University POI portal. 
    • POI Portal Roles – Local Approver, Administrator, Reviewer, and Central Approver roles for your department can be requested by e-mailing HMSPOI@hms.harvard.edu.
    • Limitations: HMS personnel can be assigned multiple roles in the POI system; however, the same person cannot be both the sponsor and the approver for the same POI request. 
  • POI role types: Harvard has identified 25 different assignable POI Roles that describe/define the circumstances under which a person qualifies for a POI role and can be granted access by Harvard/HMS to a variety of time-bound physical and/or digital resources. It is important to match the type of access needed to the appropriate POI role and to ensure that the POI matches the criteria defined in the POI policy for the POI role.
  • Expiring POIs: POIs must be renewed on or before their end date listed in the POI Portal. Renewing POIs must meet all POI Policy criteria and have the required documentation to be approved for renewal. For POIs onboarded prior to July 15, 2021, their information will be transferred into the new POI Portal. If a POI who was onboarded prior to July 15 has an end date that exceeds the POI term limits set by the POI policy, their end date will automatically be set to December 15, 2021 (exception Incoming Employee POIs onboarded before July 15 who will have their termination date set to August 5, 2021).  POIs set to a default end date should be reviewed, and renewed or terminated in advance of their set end dates.

HMS-specific information for certain POI roles 

External core customer POIs are users of HMS research core facilities who are either individuals external to Harvard/HMS or individuals who work in an HMS-affiliated institution but do not hold an HMS academic appointment (e.g., a lab technician at Brigham and Women’s Hospital) and who need to use HMS shared-use core facilities or fee-for-service research facilities. External core customer POIs should be sponsored by the director or a senior staff member of the relevant research core facility. A list of individuals eligible to sponsor external core customer POIs by each core is available here (PDF).

Research collaborator POIs are individuals who do not hold a Harvard appointment or employment but are participating in an active research collaboration with a Harvard-based researcher and have a legitimate need to access Harvard research space, data, and/or systems as part of their collaboration for a specified period of time. Research collaborator POIs should be sponsored by a Quad A, Quad B, or Quad C faculty member.  

Three documents are required to bring on board a research collaborator POI at HMS:  

  1. HMS Research Collaborator POI Intake Form 
  2. Visitor Participation Agreement  
  3. Acknowledgement of Risk and Release of Claims (only required for in-person/on-campus access; not required for HMS-affiliated hospital employees).  

 

Hospital administrator POIs are administrators at an HMS-affiliated hospital requiring time-bound access to Harvard resources. Examples of hospital administrator POIs are: 1) an undergraduate medical education administrator at Boston Children’s Hospital who needs access to Tableau reports about medical students rotating at their hospital; 2) a Beth Israel Deaconess Medical Center employee serving as department administrator for a clinical department who needs access to PeopleSoft hire forms and the HMS faculty search portal. The only HMS units permitted to use this POI type are: Program in Medical Education, Office of Finance, Office of Human Resources, and the Office for Faculty Affairs. Other HMS departments/units who believe they have a need for this POI type should contact HMSPOI@hms.harvard.edu.  

Tenant POIs are individuals who work in a leased space on the HMS campus. This POI category may only be used by the Office of Campus Planning and Facilities.

Departing Trainees and Researchers may be eligible to retain access to HMS resources upon departure by converting to a Research Collaborator POI, provided they meet all Research Collaborator POI eligibility standards (must be participating in an active collaboration with an HMS PI or researcher). All Research Collaborator POI onboarding steps and documentation must be completed to convert someone to a Research Collaborator POI. Departing trainees include Post Doctoral Fellows who are leaving HMS but need to complete a publication or analysis in collaboration with their HMS PI. Questions about post-departure access trainees and researchers ineligible under the Research Collaborator POI role, or other on-trainee/non-researcher employees should be directed to HMS Human Resources.

Requesting HMS space and systems access after POI Portal approval

Consistent with POI onboarding practices, approvers, departments, and/or sponsors and sponsor delegates must separately identify and request access to the computing or physical HMS resources that the POI will need, after the request submitted to assign POI status through the POI Portal is approved.  After the sponsored POI has been approved:

  1. Physical access to HMS space (swipe card/key access) is granted through a request made by your Departmental Administrator or Core Director to HMS Security. Contact your Department, Center or Core’s Administrator for assistance. 
  2. Computing resources/systems must also be separately requested through the HMS Guest Account/ServiceNow portal. You will need to provide both the POI Request ID number and the Harvard University ID (HUID) assigned to your POI in the Guest Account/ServiceNow form justification field. This is necessary for HMS-IT match the Guest Account request to the POI Portal request.  Please note not all POIs are eligible to access to all services.

Computing resources that can be requested include but are not limited to:

  • The O2 cluster and HMS IT storage
  • HMS IT research services such as REDCap.
  • Departmental file servers
  • Dropbox and other HMS IT document sharing services
  • HMS Email

For a more extensive list of services, visit Our Services | HMS IT (harvard.edu).

Approved POIs will not be able to access any HMS resources until access to the resources has been requested through the processes outlined above. Access to space, materials, data, and systems are reviewed and approved on a case-by-case basis, in accordance with their POI role type, and HMS/Harvard policies. Be aware that POIs may not be granted access to all systems, data, space, or materials that are requested.

Resources 

HMS resources 

Contacts for general help 

Forms for bringing POIs on board (required for certain POI roles - see POI Portal

University resources 

FAQ  

A FAQ for HMS POIs is under development. Send your questions to HMSPOI@hms.harvard.edu