Learn how our teams support the School’s technology, research, education, and administrative needs
HMS IT is organized into specialized departments, each responsible for key aspects of the School’s technology infrastructure, research computing, and educational and administrative systems. This page provides an overview of these departments, functional groups, and key partnerships.
Business Systems Architecture
Streamlines operational workflows and reportingLed by Douglas Skillins, Managing Director, the Business Systems Architecture team leads the development of workflow applications and the capture, storage, security, governance, quality, and delivery of data to HMS members across the administrative and education domains. These efforts facilitate business intelligence for meaningful institutional reporting over time.
The functional groups of Business Systems Architecture are:
- Data Architecture
- CRM Systems
- Business Systems
- Research Cores Management Systems
- Student Information Systems
- Solutions Architecture & Artificial Intelligence
Education and Research Technology
Aligns technology with pedagogical goals and research outcomesLed by Lindsey Sudbury, Managing Director, the Education and Research Technology team empowers faculty, researchers, and educators by bridging the gap between technology and School outcomes.
The Education Technology team aligns educational technology and audiovisual solutions with pedagogical goals to enhance faculty and student experiences both in classrooms and in hybrid or clinical settings. The research teams connect researchers with high-performance computing resources, research, and data management expertise, specialized technology support for labs, and secure environments for sensitive or regulated data projects.
The functional groups of Education and Research Technology are:
- Education Technology
- TLT
- Media Services
- Clinical and Medical Simulation
- Custom Video Production
- Research Technologies
- Research Computing
- Research Computing Core
- Research Technology Support
- Engagement Management
Information Security
Protects the School’s reputation, business operations, research, and academic missionsLed by Michael Sardaryzadeh, Chief Information Security Officer, the Information Security team protects the School’s reputation, business operations, research, and academic missions through a mix of proactive defense, identity and access management, incident response, continuous training, policies, and strategic risk assessment, adapting to evolving threats.
The functional groups of Information Security are:
- IT Risk Management and Security Assessment
- Research Security
- Security Operations and Cyber Defense
Infrastructure
Manages and supports the School’s critical technological systemsLed by Jeffrey Farese, Chief Technology Officer, the Infrastructure team ensures that reliable, robust, and secure IT systems are available to support research and institutional goals. The team builds and maintains the foundational end-user and back-end technology that HMS campus networking, storage, servers, databases, and data centers rely on.
The functional groups of Infrastructure are:
- Platform Infrastructure
- Endpoint Services
- Cloud and Virtualization
- Systems Platforms
- Research Infrastructure
- Storage Infrastructure
- High-performance computing (HPC)
- Research Technology Infrastructure
- Network & Data Center Operations
Operations
Supports the students, staff, faculty, and researchers who leverage HMS technology every dayLed by Cristol Grey, Associate Chief Information Officer for IT Operations, the Operations team supports the students, staff, faculty, and researchers who leverage HMS technology every day. This includes providing direct on-campus and remote help with user software and hardware, communicating about technology changes and incidents, managing a vast portfolio of technology projects, and overseeing administrative and business needs for the IT department.
The functional groups of Operations are:
- Business Administration and Finance
- Communications and Collaboration Services
- IT Support and Service Management
- Project and Portfolio Management
- Web Services