Reset your password

If you forgot your password you can reset it using the HarvardKey password reset tool. This will update your HMS ID password and HarvardKey password.

Reset your HarvardKey password

Unlock your account

If you entered the wrong password several times, you may be locked out of your HMS account. Unlock your HMS account to regain access.

Unlock your HMS account

Additional resources

Note - You will need to set up the ️Duo mobile app to use the account management interface to reset your password or unlock your account. 

If you have any questions or concerns, visit the HMS IT Service Desk online resources. You can also contact HMS IT at 617-432-2000 and itservicedesk@hms.harvard.edu.