Note – If you are a new user, you must activate your HMS account to access HMS IT services like email, collaboration shares, wireless networks, and research clusters. Reset your password If you forgot your HMS account password you can reset your HMS account password. Reset your HMS account password Unlock your account If you entered the wrong password several times, you may be locked out of your HMS account. Unlock your HMS account to regain access. Unlock your HMS account Additional resources How to activate your HMS account How to reset your HMS account password How to unlock your HMS account Note - You will need to set up the ️Duo mobile app to use the account management interface to reset your password or unlock your account. If you have any questions or concerns, visit the HMS IT Service Desk online resources. You can also contact HMS IT at 617-432-2000 and firstname.lastname@example.org.