HMS Information Technology leverages these specialties for its user community to provide a variety of support services
IT Support: Lauren Kreisberg |
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Deskside Support |
Service Desk 2.0 |
Accounts Office |
Asset Lifecycle Management |
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On-campus and remote assistance with workstation software and hardware issues. |
First-touch resolution assistance with general IT questions and issues. |
In depth expertise on HMS authentication and application access. |
Computer procurement, inventory, secure setup and replacement of computer workstations across HMS. |
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Research Technology Support: Matt Balestrieri |
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On-campus assistance with instrumentation, storage, networking, consulting and workstation setup and hardware issues. |
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Audio Visual Support: Adam Lipkin |
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On-campus assistance with audio visual systems and services. |
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