Careers

Overview

The Research Computing group in the Harvard Medical School Department of Information Technology is seeking a talented Senior Cloud Engineer with a strong background, and preferably certification in Amazon Web Services (AWS), focusing on managing environments that must meet federal security standards. The Senior Cloud Engineer will be responsible for supporting the HMS IT Secure Research Computing Environment (SRCE), a FISMA certified AWS cloud infrastructure environment, enabling the groundbreaking biomedical research of some of the world’s foremost scientific investigators. 

Principal Duties and Responsibilities

•  Oversee operational activities of the SRCE – deployment, monitoring, reporting, patching, and compliance, in partnership with HMS architecture, devops and research computing teams
• Utilize best-practice cloud security designs to ensure the confidentiality, integrity and availability of the secure environment
• Manage a continuous integration and deployment methodology for AWS based technologies
• Manage full application stacks from the OS through custom research applications using AWS
• Provide high-level support on technical computing issues to end users and developers
• Document complex technology, data protection, confidentiality, and data residency solutions
• Play a key role in the planning, implementation, and growth of the SRCE
• Drive continuous improvement of the SRCE through process, architecture, and cost-saving refinements

Typical Core Duties

• Participate fully in planning, building, configuring and running RC systems at scale
• Monitor and maintain the health and integrity of RC systems including upgrading and patching
• Design and implement robust and secure IT solutions within a fast-paced research environment
• Define and track performance metrics to ensure efficient current and future use of IT resources
• Consult to and collaborate with researchers and other key IT (e.g. network and security) and Data Center partners in a timely manner
• Build and maintain relationships with external vendor technicians and engineers
• Collaborate with other systems engineers within the RC ecosystem
• Contribute best practices documentation and knowledge transfer
• Mentor junior staff
• Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct

Basic Qualifications

• Minimum of seven years’ post-secondary education or relevant work experience

Additional Qualifications and Skills

• Broad knowledge of the deployment and management of RC systems (e.g. storage, cluster computing, network, database, virtualized systems)
• Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
• Specialized knowledge in a specific technology
• Critical to this position is the ability to work independently and to make decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints and the availability of necessary information all in support of the core research computing mission. 
      • A strong conceptual and practical understanding of cloud security controls, principles and best practices
      • Experience and understanding of legal and regulatory standards (PCI, FedRAMP, CCPA, GDPR, etc.) as they pertain to a secure computing environment
      • 2+ years of experience in healthcare systems and authorities operations (FISMA, FedRAMP) architecture/designs
      • Experience with AWS technologies which may include IAM, EC2, EBS, ELB, RDS, RedShift, S3, Glacier, Route 53, Gateways, VPCs, CloudWatch, Lambda scripts, CloudFormation, VDI, Appstream 2.0, Control Tower, Service Catalog 
      • AWS Certified Solutions Architect Associate is a plus
      • Experience  supporting large-scale enterprise IT cloud projects
      • Hands-on experience with distributed resource management and virtualization technologies
      • Experience communicating technical issues to executive level audiences
      • Experience with the following technologies is a plus:
  • Puppet / Foreman / Terraform
  • Containerization technologies: Docker, Singularity, Kubernetes, Amazon ECS
  • Open-source databases: MySQL/Mariadb, Postgres
  • Scripting languages, such as Bash and Python
  • GitHub and git workflows
  • AWS Service Work Bench
  • Qualys, Checkmarx
  • Splunk

Additional Information

This Staff role may start as a remote position due to the COVID-19 pandemic and while restrictions are still in place. The current remote nature of this role is considered temporary and may change as the University continues to evaluate options. While we continue to monitor the evolving COVID-19 guidelines, local on-campus work may be expected for some roles. Harvard Medical School does support flexible schedules, subject to individual departments’ business needs.

Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement and exceptions may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/. 

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values

Harvard University offers an outstanding benefits package including:

• Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.
• Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
• Retirement: University-funded retirement plan with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive tuition assistance program, incredibly affordable classes directly at the Harvard Extension School, and discounted options through participating Harvard grad schools.
• Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
• Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.
• Harvard access to athletic facilities, libraries, campus events, and many discounts throughout metro Boston.

The Harvard Medical School is not able to provide visa sponsorship for this position.

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Job Function

Information Technology

Location

USA - MA - Boston

Department

IT-Web and Advanced Research

Time Status

Full-time

Salary Grade

058

Schedule

​37.5 hrs. per week | Monday - Friday | 8:30 am - 5:00 pm

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.