As HMS staff member, you’ll have access to a world of IT support and resources, including software. Follow the steps below to get started.

Harvard ID

When you were hired, you received a HUID number. If you haven’t received your HUID number yet, contact your hiring manager. You must have a HUID number to set up your eCommons account.

Register your HMS account (eCommons ID)

HMS accounts (eCommons IDs) are automatically created for those with Harvard IDs issued by Harvard Medical School, Harvard School of Dental Medicine, Harvard School of Public Health. Faculty and staff based at HMS-affiliated hospitals also qualify for an HMS account.

Before using an HMS account, it must be registered.

To register your HMS account, download the Duo Mobile app, then contact HMS IT by phone at 617-432-2000 or by email at itservicedesk@hms.harvard.edu

Setup your HarvardKey

HarvardKey is Harvard University's online user credentialing, uniquely identifying you to Harvard University Information Technology (HUIT) applications and services. Your HarvardKey credentials are required for accessing PeopleSoft, a tool for reporting your time, as well as many other Harvard University financial applications. HarvardKey grants you access to University Library Resources, PubMed, My.Harvard, Harvard Web Applications, Crimson Cash, Aspire, and PeopleSoft.

Review the full list of which sign in credentials grant access to which University services.

Office 365 email account

You can access your HMS email inbox through the Outlook Web Access (OWA) interface by going to https://outlook.office365.com/. Log in using your eCommons username and password. Interns or temporary personnel should check with their HMS supervisor regarding HMS email account eligibility.

HMS Wi-Fi and Virtual Private Network (VPN)

You can connect to the internet by Ethernet connection (wired) or wireless connections

A Virtual Private Network (VPN) allows HM and HSDM quad-based faculty, staff, and students to access HMS network resources securely over the internet from a remote location. To request VPN access, complete a VPN request form.

Harvard University uses  ️Duo, which makes the two-factor authentication (2FA) process quick and easy. Using ️Duo for Two-step verification is now required to access the HMS VPN.

HMS Information Technology recommends Pulse Secure for use with VPN connections.

Accessing file server resources

Home folders

Home folders are your very own personal, private folders, for your eyes only & accessible only by you. Quotas for HOME storage are 50 GB for HMS staff. HMS provides several file sharing and collaboration tools, including Dropbox, Microsoft OneDrive, and departmental file sharing. Contact HMS IT for information about these services.

Collaboration shares

Staff needing access to \\research.files.med.harvard.edu\"dept name" will have to contact the owner of the Collaboration Folder for which access is needed. This folder's owner can grant access via the Online Storage portal located on the Applications page from the eCommons website. https://ecommons.med.harvard.edu/.

Dropbox

Dropbox Business offers HMS a secure way to store, sync, and share data across platforms and the globe. It keeps your computer up to date with your working files. Even entire Labs can promote collaboration via SmartSync, which provides a platform for accessing shared data without taking up valuable space on your computers. Complete information about Dropbox at HMS can be found at dropbox.hms.harvard.edu.

HMS faculty and staff can request a Dropbox Account at dropbox.hms.harvard.edu/join

Once your Dropbox account has been created, request access to a team Dropbox folder from the team manager.

IT resources for researchers

HMS Research Computing (RC)

HMS offers O2, a high-performance computing cluster (HPCC) serving the diverse research requirements and workflows within the HMS community. These requirements include big and small projects in next-gen sequencing analysis, molecular dynamics, mathematical modeling, image analysis, proteomics, and other areas. You may request an O2 HPCC account at the following URL: https://rc.hms.harvard.edu.

HMS Research Information Technology Services (RITS)

Research Information Technology Solutions works collaboratively with researchers to identify, design, and deliver a wide range of technological solutions to meet the HMS community's dynamic research needs. More info can be found at the following URL: https://rits.hms.harvard.edu/.

HMS Data Management and Best Practices

Effective data management is critical for accurate labeling and data access during all stages of a research project. Data management best practices often change throughout the different stages in the data lifecycle. More info about effective data management can be found at the following URL: https://datamanagement.hms.harvard.edu/.

Requesting IT support

Additional resources