Activate your HMS account
An HMS account is required for access to HMS IT services such as email, collaboration shares, wireless network, research cluster, and the HMS Web Portal. HMS accounts are automatically created for those with a Harvard University ID (HUID) issued by Harvard Medical School, Harvard School of Dental Medicine, Harvard School of Public Health. Faculty and staff based at HMS-affiliated hospitals also qualify for an HMS account.Your HMS account credentials consist of your HMS account ID and a password you set during activation. You HMS account ID is typically your initials followed by up to four numbers, like "abc123". Before using an HMS account, you must activate it.
Activate your HMS account from a link in an automated message sent to your personal email address used during onboarding. This automated message will be titled “Activate your HMS account” and contain your HMS account ID, activation code, and link required to activate your new HMS account.
Claim your HarvardKey
HarvardKey is the online user credentialing system for Harvard University, uniquely identifying you to Harvard University Information Technology (HUIT) applications and services. Your HarvardKey credentials are required for accessing PeopleSoft, a tool for reporting your time, as well as many other Harvard University financial applications. HarvardKey is independent from your HMS ID account.
- Claim your HarvardKey.
- Go back to the HarvardKey main page and select the Set Up & Manage Your Two-Step Verification link.
- HarvardKey FAQ.
HarvardKey is independent of your HMS account username and password.
Harvard University ID (HUID)
When you were hired, you received a HUID number. If you haven’t received your HUID number yet, contact your hiring manager. Learn more about Harvard IDs.
Microsoft 365 email account
Note – Off quad HMS clinical faculty, including clinical fellows, are not eligible for Harvard O365 email accounts.
Faculty HMS email account qualifications
All quad-based faculty, postdoctoral researchers, and research associates qualify for automatic email account establishment. The email account will be automatically created 3 working days before the appointment start date entered into the PeopleSoft system. If the start date is retroactive or the individual is transferring from another Harvard University entity, the account will be established as soon as possible upon request.
Faculty appointed through Clinical Departments at Affiliated Institutions generally do not qualify for an “hms.harvard.edu” email account. Exceptions may be granted for legitimate business reasons, such as faculty who have significant administrative roles at HMS, have a primary academic appointment at HMS, or submit grant applications through HMS. Requests for an email account must be directed to the HMS Office for Faculty Affairs at firstname.lastname@example.org, which will evaluate the request with stakeholder input and decide along with the HMS Chief Information Officer.
You can access your HMS email inbox through the Outlook Web Access (OWA) interface by going to outlook.office365.com. Sign in using your HMS account ID and password. Interns or temporary personnel should check with their HMS supervisor regarding HMS email account eligibility.
HMS Wi-Fi and VPN
Note – Off quad HMS clinical faculty, including clinical fellows, are not eligible for Harvard VPN.
A Virtual Private Network (VPN) allows HMS and HSDM quad-based faculty, staff, and students to access HMS network resources securely over the internet from a remote location. Request VPN access through the HMS IT service catalog.
Harvard University uses an app called ️Duo that makes the two-factor authentication (2FA) process quick and easy. Using ️Duo for Two-step verification is now required to access the HMS VPN.
HMS IT recommends Pulse Secure for use with VPN connections. You can download and install Pulse Secure using the links that follow.
Set up your Zoom account
You can set up your enterprise Zoom account with Harvard by following the documentation provided by Harvard University Information Technology (HUIT).
Accessing file server resources
HMS Home Folder
Note – Off-quad HMS clinical faculty, including clinical fellows, are not eligible for HMS Home Folder.
Home folders are your very own personal, private folders, for your eyes only and accessible only by you. Quotas for HOME storage are 50 GB for HMS staff. HMS provides several file sharing and collaboration tools, including Dropbox, Microsoft OneDrive, and departmental file shares. Contact HMS IT for information about these services.
Individuals needing access to \\research.files.med.harvard.edu\"dept name" will have to contact the Collaboration Folder owner for which access is needed.
Note – Off quad HMS clinical faculty, including clinical fellows, are not eligible for HMS Dropbox.
Dropbox Business offers HMS a secure way to store, sync, and share data across platforms and the globe. It keeps your computer up to date with your working files. Even entire Labs can promote collaboration via SmartSync, which provides a platform for accessing shared data without taking up valuable space on your computers. Complete information about Dropbox at HMS can be found at dropbox.hms.harvard.edu.
HMS faculty and staff can request a Dropbox account at dropbox.hms.harvard.edu/join.
After your Dropbox account has been created, request access to a team Dropbox folder from the team manager.
HMS IT resources for researchers
HMS Research Computing (RC)
HMS offers O2, a high-performance computing cluster (HPCC) serving the diverse research requirements and workflows within the HMS community. These requirements include big and small projects in the latest sequencing analysis, molecular dynamics, mathematical modeling, image analysis, proteomics, and other areas. You may request an O2 HPCC account at the following URL: rc.hms.harvard.edu.
HMS data management and best practices
Effective data management is critical for accurate labeling and data access during all stages of a research project. Data management best practices often change throughout the different stages in the data lifecycle. More info about effective data management can be found at the following URL: datamanagement.hms.harvard.edu.
Request HMS IT support
- Self-service - HMS IT Service Desk online resources
- Email – email@example.com.
- Phone – 617-432-2000 (Monday–Friday, 8 AM–5 PM)
- For after-hours support, call the Service Desk and dial extension 7 when prompted.
- Contact your local support team – through our list of IT support representatives by location.