On Wednesday, July 12th, from 9 AM – 12 PM EST, we will be upgrading the HMS REDCap system’s underlying infrastructure components to their respective most current versions. This major update brings all of the infrastructure that runs our REDCap instance up to date and brings our platform to its most performant and supportable state.
The REDCap system will not be accessible for approximately 3 hours during this maintenance window. Once completed, REDCap will return to normal operation.
What you need to do
On July 12th:
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Please disconnect from the REDCap service before 9 AM EST on Wednesday, July 12th.
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You will be able to resume REDCap usage by 12 PM on July 12th.
If you have any questions please contact us at rchelp@hms.harvard.edu
IT Department