Secure access for the HMS community

Connect to campus resources through a virtual private network

Request an account. for secure access to HMS network resources using a virtual private network (VPN). This service is available to HMS quad-based faculty and staff, who are automatically registered - simply download the VPN software from Junos Pulse and follow the instructions to get securely connected.

Note – You will need to set up the ️Duo mobile application for use with the Harvard Medical School Virtual Private Network (VPN).

 

Connect to a VPN with Junos Pulse

Get help

Large data transfers

The HMS VPN system is not designed to support large data transfers. HMS IT may stop such transfers because they can degrade connectivity for other users.

If you need to transfer large files securely, turn off VPN and use HMS's Accellion service.

Tech-savvy users working with O2 may find this resource on file transfer tools helpful.

When to use a VPN

You will need a VPN connection to access the HMS file shares and network directories that you typically use at the office. You should also use a VPN whenever you are on a public network like those offered in coffee shops.

Note: You can only be connected to one VPN at a time. Make sure you are not using any other virtual private network prior to connecting the HMS VPN. Other VPNs can include connections to hospitals, use of browser built-in VPNs, or other paid VPN services.

Installing Pulse Secure software

HMS IT recommends Pulse Secure for establishing VPN connections.

Note – As of February 2021, downloading an updated version of Pulse Secure for macOS is not working. You can continue to use the version currently installed on your computer, or, et the newest version by clicking the link below to download and run the installer.

Downloads

Instructions

Connecting to the HMS VPN

Connecting to on-campus computers

Connecting to network file servers

Network connectivity support