If you forgot your HMS account password you can reset your HMS account password.
If you entered the wrong password several times, you may be locked out of your HMS account. Unlock your HMS account to regain access.
Adobe recently changed how users with enterprise accounts access Adobe Creative Cloud, which may temporarily restrict your access to Creative Cloud apps. If you receive a message indicating that you aren't licensed or if you are having trouble signing in, visit our page on reconnecting to Adobe Creative Cloud.