Adobe recently changed how users with enterprise accounts access Adobe Creative Cloud, which may temporarily restrict your access to Creative Cloud apps. If you receive a message indicating that you aren't licensed or if you are having trouble signing in, visit our page on reconnecting to Adobe Creative Cloud.
Note - You will need to set up the ️Duo mobile app to use the account management interface to reset your password or unlock your account.
If you have any questions or concerns, visit the HMS IT Service Desk online resources. You can also contact HMS IT at 617-432-2000 and itservicedesk@hms.harvard.edu.