Upon graduation, your HMS email account, Microsoft 365 OneDrive, OneNote, Canvas, and other student services will be deactivated. Eligibility requirements are covered here.

Graduating Student FAQ

I am not graduating this year. Will I have access to my HMS email account and other services (online storage space, web hosting, and so on)?

If your student status in the Registrar's Office states that you will not be graduating this year, your HMS email account and other services will not be deactivated. Call the HMS Registrar's office or HSDM Registrar's office to see what your status is.

Can I maintain my HMS email account if I transition to a quad-based HMS faculty or non-casual full-time or part-time staff role?

Yes, if you are transitioning to a new role at HMS or HSDM that is your primary employment such as a quad-based faculty or non-casual full-time or part-time staff position, you can request to keep your existing HMS or HSDM account. You must make this request prior to July 31st by sending an email to the HMS IT Service Desk: itservicedesk@hms.harvard.edu.

Can I maintain my HMS account ID if I transition to a quad-based HMS faculty or non-casual staff role upon graduation?

Yes, you may request to keep your HMS account ID carry over with your new role for quad-based locations.
You must make this request prior to July 31st by sending an email to the HMS IT Service Desk: itservicedesk@hms.harvard.edu

If I do not officially transition to a faculty role until or after my graduation date, can I prevent my HMS account ID from being deactivated for the transition?

Yes, if you are transitioning to a quad-based HMS or HSDM faculty or non-casual staff role in the near future, you may request a delay in terminating your HMS account ID for an additional 60 days. You must make this request prior to July 31st by sending an email to the HMS IT Service Desk: itservicedesk@hms.harvard.edu.

I am graduating from the Harvard School of Dental Medicine but will be an HSDM Resident this coming school year. Can I keep my email account and other services?

Yes, if you are transitioning to a Harvard School of Dental Medicine residency program this year after graduation, then your HMS and HSDM email account and services will remain active. Check with the HSDM Registrar's office to see if all of your residency information is correctly entered into their system. For the HSDM Registrar's Office call (617) 432-1443.

I am graduating this year but will begin a new program at a non-HMS or HSDM School at Harvard. Can I keep my email account and other services?

No. A suggestion would be to begin forwarding your emails from your HMS or HSDM email account to your new email account if it is already set up for you. Otherwise, you must forward it to another email account such as Yahoo or Gmail or save your emails to a local hard drive. See the information that follows on how to save your emails to your local computer.

Can I maintain my HMS email account if I transition to a faculty role, but my primary employment is at an HMS-affiliated hospital?

No, the HMS email account policy requires that an off-quad appointed faculty member employed by an affiliated institution obtain and use an employer-supplied email address such as @bidmc, @caregroup, @partners, and so on, and therefore do not qualify for an HMS email account.

Is it possible to save my existing HMS messages to my personal computer before my HMS email account is terminated?

Yes. There are several options for saving email after you have graduated.

  • On a Mac
    Use an email client such as Apple Mail or Microsoft Outlook to drag and drop your email from your HMS account to On My Mac (Apple Mail) or On My Computer (Microsoft Outlook). Transferring email this way will save the email, sent and received dates, and attachments. It will not save the calendar or contact information.
  • Windows Computers
    Use Outlook for Windows to create a .pst archive. This will save email, calendar, and contact information, including email send and receive dates as well as attachments.
  • On the Web
    Create a rule in Outlook Web Access to forward messages to another email address that you own. This method will modify the send and receive dates of the messages to the current date and may result in missing attachments. Calendar and Contact information cannot be saved using rules.

Save the email in all folders, including Inbox, Sent Items, or other folders on the HMS Email server.

Make sure to download your email from the HMS Email server before the account termination date. We are unable to provide account extensions beyond the termination date.