To secure personal data, password changes at HMS include a mandatory process called SafeCode.

Whenever a password reset is requested, a numeric code will be sent to your cell phone (or optionally a non-HMS email address) to confirm your identity and to complete the reset.

  • The single use code must be entered correctly before you will be allowed to complete the password change.
  • SafeCodes expire within 10 minutes and can only be used once.

To change SafeCode device information:

  • Log into your eCommons account
  • Select Preferences, then Security tab.
  • Click Change Settings
  • Update your SafeCode device information and click Save.