The HMS IT backup service allows HMS and HSDM quad-based faculty and staff to ensure critical data is recoverable. Any computer used by an HMS faculty or staff member to conduct University business, qualifies for this service.

The service uses CrashPlan PROe software which is installed your computer. Eligible individuals can obtain CrashPlan PROe licenses at no cost.


  • Backups continually over almost any network
  • Recovers documents from any computer via a web browser
  • Stores document copies for a minimum 60 days

Note: CrashPlan cannot completely restore your computer in event of a catastrophic failure.

What You Need to Know

If you are a Guest, Invited User or HMS/HSDM student working in an On-Quad research lab, you can request a CrashPlan account by submitting a CrashPlan Service Request form (self-registered users do NOT qualify for this service).

If you have any questions or concerns about eligibility, please email

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